New York just redesigned its website—for the first time in 15 years.
Until this week, the New York State government hadn't updated its website since 1999, thus fulfilling all the stereotypes about outdated and out-of-touch government services. The font was tiny, the design non-responsive, and the navigation a total nightmare. Someone looking to do a simple task might have to jump between multiple different government sites with different structures to collect all the information. It was exactly what people expect a government entity to be: inefficient.
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