The shipping service is reducing head count by 8%, and says that companies that avoid painful decisions are acting recklessly.
The last time I talked to Kevin Gibbon, CEO of Shyp—the shipping-on-demand startup I profiled for our Most Innovative Companies issue—he told me that the shipping service's big priority for 2016 was to reach profitability. That was in Janauary, when the company announced that it was suspending operations in Miami and introducing packing fees for larger, more delicate items that require more TLC and materials.
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